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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
The issue of multiple busytime records is one that we have had reported but have not been able to reproduce in house nor have customers been able to reproduce it consistently. Until we can reproduce or get more info I have no immediate fix to give you.
If you see this happen on any kind of basis, please contact Tech Support so that they can work with you to find the root cause.
Bruce
IBM
Feedback response number BKAN88DPZY created by ~Lex Nontookonynivu on 08/16/2010